Shipping policy
Processing Time
All orders are processed within 2 business days for in stock items.
Please note:
- Orders are dispatched from London, UK
- Orders are not shipped on weekends or UK public holidays.
- During high-demand periods (e.g. Pride season), processing times may be slightly longer.
Shipping Destinations
We currently ship to:
- 🇬🇧 United Kingdom
- 🇺🇸 United States
- 🇪🇺 Europe
- 🌴 Caribbean (see note below)
Shipping Rates
Shipping costs are calculated at checkout based on your location.
Estimated Delivery Times (For In-Stock Products)
| Region | Delivery Time |
|---|---|
| UK | 2-3 business days |
| USA | 5–8 business days |
| Europe | 4–7 business days |
| Caribbean | 7–14 business days (varies) |
Estimated Delivery Times (For Pre-Order Products)
| Region | Delivery Time |
|---|---|
| UK | 4-5 weeks |
| USA | 4–6 weeks |
| Europe | 4–5 weeks |
| Caribbean | 4–6 weeks |
Caribbean Shipping 🌴
We proudly support customers across the Caribbean.
Due to higher shipping costs and customs processes, many customers choose to use a freight forwarding service (e.g. US based addresses that forward parcels locally).
If you choose direct shipping:
- Delivery times may vary significantly
- Shipping costs may be higher
- Additional customs fees may apply
Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes.
These charges are the responsibility of the customer and are not included in shipping costs.
Order Tracking
Once your order has shipped, you will receive a tracking number via email so you can follow your delivery.
Delays
While we aim to meet all delivery estimates, delays may occur due to:
- Customs processing
- Courier delays
- High seasonal demand
We appreciate your patience and understanding.
Contact Us
If you have any questions about your order, please email us at melanatedprideflags@gmail.com